乌干达一个客人,从未接触过洗涤行业,一年前计划开一个健身房,那么问题来了,健身房每天都要供应毛巾,毛巾要每天收集清洗。于是,要买洗衣房设备来清洗,但是,一套设备下来,要花不少钱。刚好客户楼下有一个律师事务所,30个律师每天要换洗西装,再加上其他写字楼员工的工衣等,是一笔不错的投资。于是开始了中国的行程,购买洗衣房设备。
客户来力净公司这里之前,去看了其他3家工厂,客户一看到我们的机器,马上眼前一亮,要上前一探究竟,细细查看工业洗衣机的各个细节以后,表示非常满意。坐下来以后就是要谈一下咱们力净售后的服务了。他问题一个接一个,主要是担心买了机器不会使用,机器出现故障不知道如何处理。这些问题客户都不用去担心,我们有整套完整的售后系统和售后服务团队,我们很郑重的告诉客户,首先,我们的工业洗衣机质量很有保障,这是大前提,平时使用过程中只需要按照我们的使用和保养方法,机器的故障率是很低的,就是日常更替下易损件等。易损件我们在发货的时候就会随货一起发出去。关于工业洗衣机的安装和使用,我们会安排技术人员到位去安装调试,以及针对如何使用机器和机器故障排除做详尽的培训。客户听完十分满意,虽然一些外国客户来到中采购商品都是非常挑剔的,但是看到了咱们力净的产品之后还是当场付了定金。
A customer from Uganda, has never known anything regarding to the laundry, he planned to open a Gym one year ago. Then questions coming. The gym supply towels every day. The towels should be collected and cleaned every day. So he needs to buy washing equipment to wash them, but one set of washing equipment would take a lot of money. There is a law firm downstairs , 30 lawyers have to change their suits every day, plus the uniforms of other office workers, etc. This would be a good investment. So he started the journey to China and bought washing equipment.
Before the customers came to us, they went to see the other three factories. When the customers saw our machines, they immediately noticed that they had to go forward and look at the details of the machines. They were very satisfied. After sitting down, we told about our after-sales service. The questions one after another, His main worry was that he don’t know how to use the machine. He did not know how to deal with the machine failure. We solemnly told him that, first of all, we have the quality machine. This is a big premise. In normal use, they only need to follow our usage and maintenance methods. The failure rate of the machine was very low, that was, the daily replacement of easy Loss parts, etc. The quick-wear part we would ship with the machine when delivery. Regarding the installation and operation of the machine, we would arrange for technicians to be in place to install and debug, as well as detailed training on how to use machine and machine troubleshooting. The customer was very satisfied , and paid the deposit on the spot.
力净官方全国统一销售热线:400-603-8886 我们承诺以高效的团队服务精神来配合您的诚意
售后服务电话: 13570415332 邮箱:sales1@gdlijing.cn 地址:广州市番禺区市桥街禺山大道91号